Privacy policy
# Privacy Policy
**Last updated: October 19, 2026**
YOBELY A LLC does business as vvelorahome ("vvelorahome," "we," "us," or "our"). This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information when you visit https://vvelorahome.shop, buy merchandise, communicate with customer service, or use another related store service (collectively, the "Services").
YOBELY A LLC is the controller of the personal information processed for the purposes in this policy. Shopify and some other providers may separately control information for processing they determine under their own terms.
## Information Covered by This Policy
### Information You Submit
The information you provide can include:
- name, email address, telephone number, billing address, and delivery address;
- product selections, order value, payment status, fulfillment, tracking, return, and refund records;
- account credentials and preferences if customer accounts are enabled;
- correspondence, complaints, reviews, photographs, survey responses, and other submissions; and
- marketing subscriptions, consent history, and cookie or advertising preferences.
Complete card credentials are entered through the payment provider available at checkout. We generally receive a transaction result and limited payment details rather than a full card number and security code.
### Information Collected During Use
Our systems and providers may automatically receive IP address, browser type, operating system, device attributes and identifiers, approximate location based on IP, referral source, pages viewed, cart events, checkout activity, and dates and times. Cookies, pixels, tags, and comparable technology can be used to collect this information.
### Information Supplied by Partners
We can receive relevant data from Shopify, payment and anti-fraud companies, fulfillment providers, warehouses, shipping carriers, analytics or advertising partners, social platforms, and other vendors supporting the Services.
## How and Why We Use Information
Personal information may be used to:
- authorize transactions, confirm and fulfill orders, arrange delivery, send service messages, and handle cancellation, return, replacement, and refund requests;
- create customer accounts and remember chosen settings;
- respond to questions, complaints, and product concerns;
- detect, investigate, and prevent fraud, unauthorized activity, security events, and unlawful conduct;
- evaluate Store performance and improve merchandise, navigation, and customer service;
- send promotional communications where permitted and record unsubscribe selections;
- personalize content or advertising where lawful and consistent with customer choices;
- satisfy tax, accounting, consumer-protection, and regulatory duties; and
- enforce agreements and establish, exercise, or defend legal claims.
For activities governed by UK data protection law, the legal basis may be performance of a contract or requested pre-contract action, compliance with a legal obligation, consent, or our legitimate interest in operating and protecting the business, preventing fraud, helping customers, and improving the Services. We balance legitimate interests against the individual's rights. Consent can be withdrawn prospectively at any time.
## Cookies and Similar Technologies
Necessary tools support Store security, fraud controls, carts, checkout, and settings requested by visitors. Depending on Store configuration, location, and consent, optional technology may be used for analytics, personalization, or advertising.
Use the cookie banner or privacy controls displayed by vvelorahome to manage available options. Browser settings may also remove or block cookies, but essential Store functions might no longer work. Marketing emails contain an unsubscribe link. A selection may need to be repeated after cookies are deleted or when another device or browser is used.
## Information Recipients
We may provide relevant information to:
- Shopify for online-store hosting, checkout, analytics, and commerce infrastructure;
- banks, card networks, payment processors, and fraud-prevention companies;
- fulfillment centers, warehouses, logistics providers, and delivery carriers;
- providers of cloud hosting, security, email, customer support, analytics, marketing, and other business tools;
- legal counsel, accountants, insurers, auditors, and professional advisers;
- regulators, courts, law enforcement, and other parties where disclosure is required or permitted for compliance, safety, rights protection, or legal claims; and
- a buyer, investor, lender, or successor involved in a potential or completed financing, acquisition, merger, restructuring, or asset transfer, subject to appropriate protections.
We do not sell personal information for money. Under some U.S. privacy laws, analytics or advertising disclosures through cookies can still be defined as a "sale," "sharing," or targeted advertising. When applicable, use the cookie banner or data-sharing opt-out option shown on the Store, or email us. We honor recognized browser opt-out signals such as Global Privacy Control where required and technically supported by our configuration.
## Shopify's Services
Shopify hosts vvelorahome and handles information needed to provide and improve its commerce platform. Shopify may process information in the United States, Canada, and other jurisdictions. Its privacy practices are explained at https://www.shopify.com/legal/privacy. Payment services, applications, and other independent providers may publish separate notices.
## Retention Periods
Personal information is kept only as long as reasonably needed for the relevant purpose. We consider the customer relationship, order completion, support, returns and warranty periods, fraud prevention, legal limitation periods, and required tax, accounting, or consumer records. When retention is no longer justified, information is deleted, anonymized, or securely isolated until deletion can be completed.
## International Processing
Providers can process information in countries other than the country where it was collected. Privacy rules may differ. When required, we use a recognized transfer safeguard such as an adequacy regulation or decision, approved contractual clauses, or another lawful mechanism.
## Security Practices
We maintain reasonable organizational, technical, and administrative safeguards suited to the information and risks involved. No online transmission or storage service is completely secure. Protect login credentials and contact us if you suspect unauthorized account activity or transactions.
## Privacy Rights
Your location and applicable law determine the rights available. Subject to verification and lawful exceptions, these may include the right to:
- learn whether information is processed and obtain access or a copy;
- correct inaccurate or incomplete information;
- request deletion;
- receive eligible information in portable form;
- object to or restrict specified processing;
- withdraw consent for future processing;
- opt out of qualifying sale, sharing, targeted advertising, or profiling;
- limit specified uses or disclosures of sensitive personal information; and
- appeal a request decision where an applicable state law grants an appeal.
To make a request or appeal, email asma_tavacsv@outlook.com, identify the right concerned, and provide enough detail to locate the relevant record. We may seek reasonable proof of identity to protect customer information. An authorized agent may act where permitted, subject to evidence of authority and any lawful direct verification.
We do not unlawfully discriminate against anyone for exercising a privacy right. UK residents may also complain to the Information Commissioner's Office at https://ico.org.uk. We encourage contacting us first so we can try to resolve the issue.
## Notice for U.S. State Residents
During the prior 12 months, we may have collected identifiers and contact details, customer-record information, commercial and transaction records, internet or electronic activity, approximate location derived from IP, and inferences about shopping interests. Sources include customers, devices, and the providers identified above. We use and disclose the categories for the purposes stated in this policy.
We do not knowingly process sensitive personal information to infer characteristics. We do not knowingly sell or share personal information of consumers under 16. State privacy disclosures and rights apply only when the statute covers YOBELY A LLC, the individual, and the processing involved.
## Children
The Services are not aimed at children under 13, and we do not knowingly collect personal information directly from them. A parent or guardian who believes a child submitted information should contact us so we can investigate and delete it where required. Minors without legal capacity should shop only with parent or guardian involvement.
## Independent Websites
Links can lead to services that we do not operate. Those operators control their privacy and security practices. Review their notices before submitting information; vvelorahome is not responsible for an independent site's conduct.
## Revisions to This Policy
We may update this policy when our Services, technology, practices, or legal obligations change. The current version and date will be published here. We will provide extra notice or seek consent when required by law.
## Privacy Contact
**YOBELY A LLC, doing business as vvelorahome**
Email: asma_tavacsv@outlook.com
Website: https://vvelorahome.shop
Business address: 609 FRONT ST, EVANSTON, WY 82930, United States
Legal representative: YOBELY A FERNANDEZ GARCIA